WASHINGTON, Sept. 10, 2019 — Robocalls are the top consumer complaint received by the FCC. Just last month, according to industry reports, Nebraskans received more than 17.5 million robocalls.
Many robocalls spoof neighborhood phone numbers to make it appear as if a call is coming from the recipient’s local area by mirroring their area code and local exchange. Spoofed calls are often the start of an imposter scam, the top complaint reported by Nebraskans to the FTC.
As part of a multipronged approach to help consumers avoid unwanted robocalls, spoofing, and phone scams, the FCC affirmed in June that phone companies can immediately begin blocking unwanted robocalls by default based on reasonable call analytics. Also, phone companies may now offer customers the choice to opt-in to tools that block calls from any number that does not appear on a customer’s contact list or other “white lists.”
The FCC also recently adopted new rules to ban malicious caller ID spoofing in calls originating overseas and spoofed text messages.
To raise awareness about new and existing resources and policies to help consumers, the FCC is hosting consumer education events about unwanted calls and other topics of interest in multiple locations in Nebraska, Sept. 17-19 (schedule below) as part of the FCC Nebraska and Kansas Rural Tour.
The premier Rural Tour consumer event – a Fraud Forum at the Keene Memorial Library in Fremont, NE on Wednesday, Sept. 18 – will feature opening remarks from a senior FCC leader and guests from the AARP’s Fraud Watch, the Nebraska Attorney General’s office, and the state Public Service Commission.
We invite you to attend and cover all FCC Rural Tour events in Nebraska. Please let us know if we can arrange an interview with FCC Consumer and Governmental Affairs Deputy Bureau Chief Eduard Bartholme.
Rural Tour Schedule – Nebraska
Tuesday, Sept. 17
- 3:30 p.m.
FCC Meet and Greet – John A. Stahl Library
330 No. Colfax St, West Point, NE 68788
- Additional meetings with local leaders in Hartington, Wayne, and West Point, NE
Wednesday, Sept. 18
Consumer Education Forum – Keene Memorial Library
1030 N Broad St., Fremont, NE 68025
- 2:00 p.m.
Town Hall Meeting – Valley Public Library
232 N. Spruce Street, Valley, NE 68064
- Additional meetings with local leaders in Valley, NE
Thursday, Sept. 19
- 5:30 p.m.
Town Hall Meeting – Beatrice Public Library
100 N. 16th Street, Beatrice, NE 68310
Additional meetings with local leaders in Plattsmouth, Nebraska City, Auburn, Tecumseh, and Beatrice, NE